Return & Refund Policy
At MetaOnlineDeal, customer satisfaction is our top priority. We strive to ensure that every purchase meets your expectations. However, if you’re not entirely satisfied with your purchase, we’re here to help.
Returns
Our refund and return policy lasts 30 days. If 30 days have passed since your purchase, unfortunately, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Please note that a 10% restocking fee will be deducted from your refund for all returned items.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please email us at [email protected] with your order details and a description of the issue.
Once your exchange request is approved, please send your item to:
MetaOnlineDeal
1250 Connecticut Avenue Northwest
Suite 700
Washington, DC 20036
USA
Please include a copy of the receipt or proof of purchase with your return.
Refunds (if applicable)
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
Please note that the 10% restocking fee will be deducted from your refund amount.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us at [email protected].